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Writing

How to write for the five products: the voice, the casing, example copy and the words to avoid.

Voice

  • Write short, plain, specific sentences: what happened, to what, and what is needed. "HGR-3MX9 is holding at PR. Push to main needs your approval."
  • Let numbers be the proof: "38 of 41 passed", not "most tests passed".
  • Speak as the system, in statements. Address the reader as "you" only when they must act ("Waiting on you"). Never "we" or "I".
  • Use aviation terms only where they clarify: hold, cleared, spun down, on approach. Never cute.
  • Write real content only: no lorem ipsum, no invented praise, no filler stats. No emoji, no exclamation marks.

Casing

  • Sentence case for headlines, titles, body, menu items and status words: "Forty agents. One needs you.", "Needs approval".
  • Sentence-case sans for labels, buttons, keys, tabs, table headers and stage words too (af-lbl, af-btn, af-meta__key, label, label-s). Mono capitals were retired in theme-v12: they made every screen read as a terminal printout. Mono stays for what is a code: IDs (af-id), numbers, commands, model and policy names, the denied placard, the lamp legend and the terminal bar.
  • Product names keep their case everywhere, even at the start of a sentence: hangar, flightdeck, Tower (the governed workspace), ai-dlc, Spaceport, Airframe.
  • Policy, branch, model and command names stay exactly as typed: require-approval-main-push, gpt-5.1, claude-code@2.1.

Example copy

  • hangar. Headline: "Forty agents. One needs you." Lede: "hangar runs coding agents in isolated cloud sandboxes, holds risky steps for a human, and files a receipt for every decision." Alert: "HGR-3MX9 is holding at PR. Push to main needs your approval." Empty: "No sandboxes running. Start one from an environment." Buttons: Start a sandbox, Snapshot, Fork.
  • flightdeck. Headline: "Planner prompt v4". Result: "v4 beats v3 on 7 of 9 behavior checks. Tool-call budget regressed 12%." Gate: "Promotion needs an approver who is not the author." Buttons: Promote, Hold.
  • Tower. Request: "codex wants to push to main. Policy require-approval-main-push holds it for you." Outcome: "Approved by Sean at 14:02. Receipt TWR-RCPT-88A1." Denial: "Denied by policy deny-secrets-egress. No receipt issued." Buttons: Approve, Deny.
  • ai-dlc. CLI: "Environment base-codex ready in 41 s." Docs: "Map each role to a provider once. Every repo picks it up."
  • Spaceport. Card: "orders_daily refreshed at 06:00." Gate: "Schema change on orders_daily needs the owner's approval."

Words to avoid

Avoid Write instead
simply, just, easy, seamless, effortless what actually happens
powerful, blazing, magic, revolutionary, AI-powered a number
Oops, Uh-oh, Something went wrong what failed and what to do next
Submit, OK, Click here, Please (on buttons) the verb: Approve, Start a sandbox
Error, Warning (alone) Failed, Needs approval, Denied, plus the reason
a · b · c metadata strings keyed inline data (see Data)
pilot, captain, takeoff, mayday hold, cleared, spun down, and only where they clarify

Part of the brand book. See also Status, Data and Products.